FAQs • East Lansing, MI • CivicEngage

What is East Lansing's ISO rating?: The City of East Lansing is rated 4 out of 10 as of October 1997. The Insurance Services Office (ISO) rating schedule is applied to fire departments approximately every 10 years. The ISO rating helps insurance companies establish appropriate fire insurance premiums for residential and commercial properties by reviewing features of public fire protection that have a significant effect on minimizing fire damage. The better the fire department the lower the rating number. In essence, the lower the rating, the lower the insurance rate, assuming the fire insurance company subscribes to the system.

Specific questions regarding the schedule of rating can be directed to your insurance agent or broker. If you have any questions, please call the East Lansing Fire Department at (517) 332-1956.

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Fire

1. What is East Lansing's ISO rating?: The City of East Lansing is rated 4 out of 10 as of October 1997. The Insurance Services Office (ISO) rating schedule is applied to fire departments approximately every 10 years. The ISO rating helps insurance companies establish appropriate fire insurance premiums for residential and commercial properties by reviewing features of public fire protection that have a significant effect on minimizing fire damage. The better the fire department the lower the rating number. In essence, the lower the rating, the lower the insurance rate, assuming the fire insurance company subscribes to the system.

Specific questions regarding the schedule of rating can be directed to your insurance agent or broker. If you have any questions, please call the East Lansing Fire Department at (517) 332-1956.

2. How many people work for the East Lansing Fire Department?: There are 46 people in the fire suppression division. There are an additional four people assigned to other divisions such as fire prevention, training and administration.

3. What type of schedule do firefighters work?: Firefighters and emergency medical personnel assigned to fire suppression duties work 24-hour shifts. They start at 7:30 a.m. and work until 7:30 a.m. the following day. They work 24 hours on and 48 hours off. When not responding to calls, firefighters train, either in the station or in the field.

4. Can I obtain a copy of a fire or medical report?: A copy of a fire or medical report can be obtained by submitting a FOIA request or by contacting East Lansing Fire Station #1 by phone at (517) 332-1956 or by email.

5. Does ELFD offer tours?: The East Lansing Fire Department offers fire education tours free of charge. Contact East Lansing Fire Station #1 at (517) 332-1956 to make arrangements for a visit.

6. Does the City of East Lansing charge for ambulance runs?: As of July 1, 2012 the medical transport ambulance fee for ALS Non-Emergent, ALS Emergent and ALS-2 runs are $750 plus mileage at $12 per loaded mile.