What happens if a payment is rejected?

Payments may be rejected by your financial institution due to insufficient funds, closed / unauthorized accounts or for other reasons. If this occurs, the City will apply a $35 fee to your tax bill. In addition, all applicable penalties and interest will be applied if your tax bill is not paid by the due date. In the event of a returned payment, electronic resubmission is not available.

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1. What is the advantage of Auto-Pay?
2. How secure and reliable is Auto-Pay?
3. Does the City charge a fee for this service?
4. Will I still receive a tax bill?
5. What happens if a payment is rejected?
6. What if my banking information changes?
7. Who do I contact for more information?