How does the City decide which streets get plowed first?

The Department of Public Works (DPW) plows eight miles of state highway, 26 miles of major streets and 63 miles of local or residential streets and three miles of alleys. DPW coordinates salting and snow control in conjunction with the East Lansing Police Department. Crews start by plowing state highways and major streets, then move to residential street stops, hills and corners. These first priority routes are maintained until conditions are under control, at which time, crews move to residential streets, alleys and cul-de-sacs. Typically, plowing only takes place in residential neighborhoods when snowfall accumulates to three inches or more. Please understand that every street cannot be cleared at the same time.

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1. How does the City decide which streets get plowed first?
2. How do City crews respond to ice on roadways?
3. Why do the City snow plows push snow into my driveway and who is responsible for clearing the snow?
4. I just shoveled my sidewalk. Why did the City snow plow push snow on it?
5. Why is the snow plow operator driving so fast considering the road conditions?
6. Can snow from my driveway be pushed across the street?
7. When does my sidewalk need to be cleared and whose responsibility is it?
8. Who do I contact if a city snow plow hits my mailbox?
9. What if landscaping or irrigation in the right-of-way is damaged?
10. Who do I contact if a City snow plow damages my lawn?
11. What about people who are physically not able to clear sidewalks adjacent to their property?
12. Why does the code not include a warning for snow removal?
13. Are there instances where the city code does not apply, for example, if I live on a school route?
14. Can I still be ticketed for failure to remove snow and ice even if I am on vacation or on winter break from school?
15. If I'm ticketed, what are the fines?