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1. Who is eligible for a recycling cart?
2. What is single-stream curbside recycling?
3. How should my recycling cart be set out at the curb?
4. How should my recycling cart be stored?
5. What should I do with my old recycling bin?
6. Can I use my old blue recycling bin for overflow recyclables at the curb?
7. What happens if I need to replace my cart?
8. I still have questions, who can I contact?

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1. Who pays property taxes?
2. How are property taxes calculated?
3. What is the taxable value?
4. What is the millage rate?
5. Who does the City of East Lansing collect property taxes for?
6. What would the property taxes be for an owner-occupied home that was valued at $200,000?
7. What is the difference in taxes if a property does not have a Principal Residence Exemption?
8. When are taxes due?
9. Who do I call if I have a question about taxes.

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1. What happens when a voter is placed on the automatic application list?
2. How does a voter fill out the absent voter ballot application?
3. What if a voter moves from East Lansing to another jurisdiction and wants to be on its automatic application list?
4. What happens after a voter sends in the completed absent voter ballot application?
5. What if a voter wants to vote at the precinct?
6. How does a voter know their voted ballot has been received?

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1. What is the advantage of Auto-Pay?
2. How secure and reliable is Auto-Pay?
3. Does the City charge a fee for this service?
4. Will I still receive a tax bill?
5. What happens if a payment is rejected?
6. What if my banking information changes?
7. Who do I contact for more information?

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1. Where in the City can I park my bicycle?
2. May I ride my bicycle on the sidewalk?
3. Are there any rules regarding carrying a passenger or some kind of baggage while operating my bicycle?
4. I have a sturdy bicycle and like to do tricks sometimes: is this permitted?
5. Can I ride in the middle of a car lane?
6. Can I ride next to someone else?

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1. What is carbon monoxide?
2. What are the dangers of carbon monoxide?
3. What are the symptoms of carbon monoxide poisoning?
4. What can I do to minimize the potential for carbon monoxide exposure?
5. What is the proper procedure for using my fireplace / wood burning stove?
6. What is the power procedure for starting / warming up my car during cold weather?
7. Do I need a carbon monoxide detector for my home?
8. What should I look for when I decide to purchase a carbon monoxide detector?
9. Where is the best place in my home to install a carbon monoxide detector?
10. How does a carbon monoxide detector work?
11. Does a carbon monoxide alarm sound like my smoke detector?
12. If I have battery-operated carbon monoxide detectors, how will I know when the battery needs to be replaced?
13. If my carbon monoxide alarm has a LED readout, will a normal reading always be 0?
14. Should I call 9-1-1 when my carbon monoxide alarm sounds?
15. What should I do when my carbon monoxide detector sounds and no one is feeling ill?
16. What should I do when my carbon monoxide detector sounds and someone is feeling ill?
17. Whom should I call for further information on carbon monoxide alarms?

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1. Who is eligible to vote in Michigan?
2. When can I register to vote?
3. Where can I register?
4. Can I register by mail?
5. Do I need to re-register for each election?
6. How can I confirm that I am registered and my polling location?
7. Does the address on my Michigan Voter Registration Application have to match the address on my Michigan Driver License?
8. If I have an out of state driver license, can I register to vote in the State of Michigan?
9. What should I do if I have an address or name change?
10. When are the polls open on Election Day?
11. Do I need a picture ID to vote at the polls?

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1. What is the Council-Manager form of government?
2. How do I report a parking or code complaint?
3. How do I report a street light outage?
4. How do I reserve banner space on Michigan Avenue and at Patriarche Park?

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1. I tried to rent an apartment/house in East Lansing but the landlord refused to lease to me because she said she doesn’t lease to students. Is this allowed?
2. I was fired from my job in East Lansing because my boss thinks I’m gay. Is this allowed?
3. Do I have to live within the City of East Lansing’s boundaries to file a grievance against someone or a business to enforce my civil rights?
4. I heard that I didn’t get a job I applied for in East Lansing because I was born in Lebanon and am of the Muslim faith. What can I do?
5. Can the Human Rights Commission handle an incident that happened on MSU’s campus?
6. How does East Lansing’s protection of civil rights differ from state or federal law?
7. How can I get involved with the Human Rights Commission?

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1. I operate a truck with a GVWR of 10,001 pounds. Do I need a Medical Examiner's Certificate?
2. I operate a truck that weighs less than 8,000 pounds and pull a trailer. Do I need to plate the truck with an Elected Gross Vehicle Weight registration plate?
3. I hold a commercial driver's license (CDL). Am I subject to the controlled substance and alcohol testing rules?
4. I operate a commercial motor vehicle; may I use a radar detector in the vehicle?
5. I operate a commercial motor vehicle more than 100 air miles of my work reporting location. Am I required to maintain a driver's logbook?
6. Can my carrier require me to drive a CMV after I have worked 60 hours in 7 consecutive days?
7. What types of brakes are required on a commercial motor vehicle?
8. Do surge brakes meet brake requirements of Part 393?
9. I drive a commercial motor vehicle. Am I required to do a post trip inspection?
10. Is there a place I can call to get answers to my questions regarding operating a commercial motor vehicle?
11. Where can I obtain copies of the Physical Examination form and other USDOT required forms?
12. I own a pick up truck that weighs less than 8,000 lbs. empty and I tow a trailer for commercial purposes. Do I need an EGVW plate?

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1. If water is under pressure how can I have backflow?
2. My outside faucets are new and have vacuum breakers built in, are there other things I need to be concerned about in back flow protection?
3. What is cross connection?
4. Why is the City doing this program now?
5. Is this an ongoing program?

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1. Why is the City of East Lansing (City) reducing the deer population?
2. How has the City reduced the deer population?
3. What happens with the venison from the removal?
4. When and where will the work take place in winter 2023?
5. What is done to ensure safety?
6. I didn’t think that hunting with a firearm was allowed within 450 feet of a residence without written permission of the owner. How is the City able to perform this deer removal?
7. Are there other communities in Michigan that have removed deer by firearms?
8. Will deer removal be an annual activity in East Lansing's parks?
9. How many deer were removed during the first round of deer removal in January 2021?
10. How many deer were removed during the second round of deer removal in January 2022?

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1. What is an income tax?
2. What other communities in Michigan have an income tax?
3. Will property taxes be reduced now that the income tax proposal has passed?
4. Will the City be able to raise property taxes again in the future?
5. Will my total taxes go up or down?
6. How much funding will be generated from the income tax?
7. When will the income tax and property tax reduction be implemented?
8. Could the income tax give City Council access to residents' tax returns/income information?
9. How will 425 Agreements be impacted by the income tax?

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1. Are we required to withhold East Lansing income tax from our employee's pay?
2. How often do we need to submit payment to the City of East Lansing?
3. What do we do if we have a City of Lansing (or other city with an income tax) resident for which we are currently withholding 1%, but they work in East Lansing?
4. What happens if I over withhold from an employee because they do not work 100% of their time within the City of East Lansing?
5. How will the $5,000 exemption for those who are dependents on another's return impact the employer withholding?
6. Our payroll system will not allow us to withhold two work (non-resident) taxes, one for the City of East Lansing and another city subject to an income tax. What do we do?
7. What does an employer need to report at the end of the year?
8. We do not process our payroll in house, but rather use a payroll processing service. What do we need to do?
9. What happens if we do not withhold as required by the Uniform Income Tax ordinance?

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1. Who needs to file?
2. Where can I get forms?
3. Where should completed forms be sent?
4. Can I e-file my income tax return?
5. When are income tax returns due?
6. Do I need to make estimated quarterly payments?

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1. Who will pay the East Lansing income tax?
2. How will the income tax be collected?
3. I have an East Lansing address. How do I know if it's within the City of East Lansing's boundaries?
4. What if I am a resident of the City of East Lansing, but work outside of the City in a community that already has an income tax?
5. What if I am a resident of the City of East Lansing, but work in another community that does not have a local income tax?
6. What income is exempt from the City income tax?
7. I am claimed on someone else's Michigan taxes and my adjusted gross income is less than $5,000. Should my employer still withhold the tax from my pay?
8. What if I only work in East Lansing part of the time?

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1. Has there been any environmental testing on the soil or existing buildings?
2. Is this affordable housing, student housing or multi-family housing?
3. There has been discussion on the realignment of Albert Avenue and future infrastructure improvements for this area. What is the plan for these improvements?
4. Should proposals include the proposed MSUFCU project on the City Lot #4?
5. How many parking spaces is MSUFCU needing for their project?
6. It was mentioned that Parking Lot #15 has underground infrastructure. How will this be addressed?
7. Should it be assumed that the public infrastructure improvements will be the responsibility of the developers and should be included as part of their proposal or will the City be responsible for it?
8. The properties are currently located within a Historic District. How will this be addressed?
9. In the proposal it requires the submission of a sworn statement. that the submitting entity is not delinquent on any taxes. Will the City be providing the form?
10. Can other property owned by the City of East Lansing be included as part of a proposed project?

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1. What is Fair Housing?
2. Why was this policy created?
3. What are the acts that prohibit any kind of discrimination?
4. Who is protected from discrimination?
5. Who potentially conducts acts of discrimination?
6. What actions are considered to be housing discrimination?
7. What does discrimination based upon religion mean?
8. What does "discrimination because of sex" mean?
9. What does "national origin" mean?
10. What does discrimination against familial status mean?
11. What does "sexual orientation" mean?
12. What does “gender identity or expression” mean?
13. What "student status" refers to?
14. What kind of housing is covered by the Fair Housing Act?
15. Are there some exemptions of the Fair Housing Act?
16. What does housing for elderly people mean?
17. How can I recognize that I have experienced discrimination?
18. What can I do if I believe I have a grievance?
19. What information should I provide to the City's Human Resource Department?
20. Who can advise me if I want to make accessibility improvements to my house or property?
21. What is considered a handicap in terms of fair housing?
22. What is the relation between the person with a handicap and the buyer/seller of a dwelling?
23. What does discrimination against people with disability mean?
24. What kind of technical requirements are for any building to comply with related to persons with a handicap?
25. What are the law requirements for new buildings?
26. Where can I find the accessibility standards for dwelling units required to be accessible under the Fair Housing Act's design and construction requirements?
27. Does the Fair Housing Act require any minimum number of accessible dwelling units?
28. Do the Fair Housing Act's design and construction requirements apply to detached single-family homes?
29. Why are there so many new townhouse developments that have more than one level and that aren't accessible? Doesn't the Fair Housing Act's design and construction requirements prohibit them?
30. Do the Fair Housing Act's design and construction requirements cover condominiums?
31. What is the effective date of the Fair Housing Act's design and construction requirements?
32. Who can be sued for violations of the design and construction requirements of the Fair Housing Act?
33. What does "covered multifamily dwellings" mean?

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1. Are season passes available?
2. Are non-swimmers required to pay the daily fee?
3. What forms of payment are accepted?

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1. What is East Lansing's ISO rating?
2. How many people work for the East Lansing Fire Department?
3. What type of schedule do firefighters work?
4. Can I obtain a copy of a fire or medical report?
5. Does ELFD offer tours?
6. Does the City of East Lansing charge for ambulance runs?

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1. Is there a not-to-exceed budget for this project? What does the City anticipate the budget to be for this study?
2. Is there a timeline we should be aware of in terms of draft delivery and final delivery of the report?
3. Is the city in need of submarkets to be analyzed, or just the overall city as a whole?
4. Can you provide more information regarding Proposal Criteria 2 in Attachment 1?
5. For the data you are looking for under "Quantitative Data/Analysis, 7. Benchmark Analysis of Rental Market" how much of this would the City be able to provide through your assessing records?
6. How much of a public process (or not) do you envision as part of the Housing Study?

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1. Why have I received a letter and what should I do?
2. Where should I send the returns or additional information?
3. Do I have any option if I cannot pay the total amount due in full?
4. Why are we finding out about missing 2019 returns now?
5. Why are non-residents not receiving letters?
6. Will similar letters be sent for future tax years?
7. Who should I contact if I have questions about the letter or my response?

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1. Why is this project happening?
2. When is construction scheduled to begin? How long will it take?
3. Why were the trees removed along Michigan Avenue? Will they be replaced?
4. Will emergency vehicles access be maintained? What about bus service?
5. Will the City’s trash/recycling services be disrupted during this project?
6. How will cut through traffic in neighborhoods be handled?
7. How will non-motorized traffic be impacted during the lane closures on Michigan Avenue?
8. Will there be any disruption to water and sewer service?
9. Will residents in construction areas have access to their driveway?
10. What are the working hours of the contractor?
11. Who is responsible for funding and financing this project? How much will it cost?
12. Who is involved with the project?

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1. Which zoning allows for provisioning center facilities?
2. In what zoning districts are facilities allowed?
3. Is there a cap to the number of provisioning center facilities the City is allowing?
4. Do I have to be pre-qualified to apply?
5. How many applications is the City of East Lansing accepting?
6. What is the process for applying? How long does it take?
7. Given we are not constructing a new building, is the entire application required to be completed?
8. Is a pre-application meeting with the Planning Department required?
9. If my application is first, does that guarantee that it will be reviewed and possibly approved first?
10. Where can I find additional information?

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1. What is No Mow May?
2. Why has the City endorsed No Mow May?
3. How can someone participate?
4. Are there any restrictions with No Mow May?
5. What about ticks?
6. What about mosquitoes?
7. It's June. Now what?

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1. How do I request property maintenance (i.e.long grass, snow on sidewalk, trash etc.) enforcement?
2. How do I get permission to park on the street while my driveway is being resealed or construction is taking place?
3. How do I request that a vehicle is ticketed?

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1. We have an interest in replying to this RFP, but understand responses take a considerable investment in time and funds...
2. Could the deadline for questions be moved into January given that we are likely to have questions throughout the development of our proposals?
3. Could you the proposed revised layout for Albert Avenue. We are interested in seeing how much land will remain available where 303 Abbot currently sits.
4. Do you know if The Peoples’ Church was supportive or against the previous project proposals for this area?
5. There are several buildings in the "center" portion of the area-of-consideration. Are these buildings currently occupied?
6. The RFQ/P identifies the “Land” as an “Incentive/Financial Resource” (page 9). It notes that the land will be available for sale or lease. What are the City’s expectations related to this?
7. Has there been any environmental testing on the soil or existing buildings?
8. Are there any soil borings available for the properties (reports on soil bearing capacity, hard pan depth and water table height)?
9. The City completed an infrastructure analysis for the previously proposed project - is this available for review?

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1. I was given permission by the East Lansing Police Department to park on the street overnight and I still received a ticket. What should I do?
2. I never saw a ticket on my car, but I'd like to know if I can just pay the ticket over the phone. Whom can I call?
3. My ticket was sustained at MSU. What is my next step for appeal?
4. I received notice that I have a license hold, but don’t know what this is for. How can I find out?
5. I would like a court date. How can I get one?
6. I received a meter violation over the weekend. How can I pay it?
7. I went to the website to pay my meter violation by the end of the next business day, but it’s coming up as $20. Why?
8. I just got my ticket today, and would like to pay it. How can I do so?

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1. What is the Prime Time Seniors Program?
2. Do I need to be an East Lansing resident to participate in Prime Time activities?
3. Who is eligible and what is the cost for membership?
4. What kind of services do you offer?
5. Who uses the Prime Time Senior Center?
6. What are the Prime Time Seniors Program hours?

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1. What is the Property Owner Assistance Program for Basement Backup Protection?
2. Who is eligible for the program?
3. What is the cost to the property owner?
4. How does the reimbursement program work?
5. Will a backflow prevention valve fix the flooding problem in my basement?
6. If tree roots and/or a damaged pipe is causing the basement backup, will a backflow prevention valve solve my problem?
7. What happens if I get another sewer backup after the valve is installed?
8. Am I responsible for maintaining the device that is installed?
9. Is this program available for rental properties and businesses?
10. Where can I find the application for this program?
11. What if I have questions about this program?

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1. How do I apply for a library card?
2. How can I login to my library account?
3. Can I pay my library fines online?

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1. Why has the City launched this pilot project?
2. When is this pilot project taking place?
3. What happens if contamination is found in my recycling cart?
4. I received a postcard. Now what?

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1. If I buy a house, can my child or children live in it without me?
2. If I buy a house, can my child and a roommate live in it without me?
3. My child buys the house with me and is on the deed as a co owner. I will not be living there and my child wants one roommate?
4. My child buys the house with me and is on the deed as a co owner. I will not be living there and my child wants two roommates?
5. Two siblings buy a house and one or both are on the deed as co owners and want a roommate?
6. Three or more siblings buy a house and either one, two or all three are on the deed as co-owners and want to have an unrelated roommate?
7. Three people are all owners of the property and all three live there?
8. Four unrelated people (meaning at least one who is not related to all others) are all owners of the property and all four live at the house with ownership equity of 25 percent or more?
9. My sibling and I buy a house and we each want our children to live there together?
10. What are some other tips for looking at property in East Lansing?

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1. Can the occupancy at my rental property be increased?
2. Can I add bedroom space in the basement or attic so tenants do not have to share a bedroom?
3. Can I add parking or widen the driveway?
4. What difference does it make to me if my property is in a historical district?
5. How do I know of a code change?

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1. Why does the City have Residential Rental Restriction Overlay Districts?
2. Where are the R-1, R-2 and RM-8 Districts located within the City?
3. What does a Class 1 rental license allow?
4. What defines a family?
5. What is the difference between R-O-1, R-O-2 and R-O-3?
6. What about the rental property already in the proposed area?
7. What are the steps required to petition for a Residential Rental Restriction Overlay District?
8. How is a petition verified?
9. How is a proposed overlay reviewed and acted on?
10. How is an overlay district reversed or amended?

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1. How does the City decide which streets get plowed first?
2. How do City crews respond to ice on roadways?
3. Why do the City snow plows push snow into my driveway and who is responsible for clearing the snow?
4. I just shoveled my sidewalk. Why did the City snow plow push snow on it?
5. Why is the snow plow operator driving so fast considering the road conditions?
6. Can snow from my driveway be pushed across the street?
7. When does my sidewalk need to be cleared and whose responsibility is it?
8. Who do I contact if a city snow plow hits my mailbox?
9. What if landscaping or irrigation in the right-of-way is damaged?
10. Who do I contact if a City snow plow damages my lawn?
11. What about people who are physically not able to clear sidewalks adjacent to their property?
12. Why does the code not include a warning for snow removal?
13. Are there instances where the city code does not apply, for example, if I live on a school route?
14. Can I still be ticketed for failure to remove snow and ice even if I am on vacation or on winter break from school?
15. If I'm ticketed, what are the fines?

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1. Who pays property taxes?
2. How are property taxes calculated?
3. Where do property taxes go? Who does the City of East Lansing collect property taxes for?
4. What is the taxable value?
5. What is the millage rate?
6. What would the property taxes be for an owner-occupied home that was valued at $200,000?
7. What is the difference in taxes if a property does not have a Principal Residence Exemption?
8. When are taxes due?
9. Who do I call if I have a question about taxes?